Frequently Asked Questions
Ordering
How do I place an order?
Browse our catalog, add items to your cart, and proceed to checkout. Payment is processed securely through our payment gateway.
Can I cancel or modify my order?
Contact us immediately at (803) 555-2847. If the order has not shipped, we can make changes or cancel it. Once shipped, our return policy applies.
Shipping
How long does shipping take?
Standard shipping is 3-5 business days. Expedited and overnight options are available at checkout.
Do you ship internationally?
No. We only ship within the United States in compliance with federal firearms regulations.
Returns
What is your return policy?
Non-firearm items may be returned within 30 days in original condition. Firearms sales are final unless the item is defective. Contact us at [email protected] to initiate a return.
What if my item arrives damaged?
Contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund.
Legal
Do I need a background check?
All firearm purchases require a valid NICS background check conducted through your receiving FFL dealer.
Are there age requirements?
You must be 21 years or older to purchase handguns and 18 years or older for long guns, in accordance with federal law.